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MDLIVE Primary, Pediatric & Urgent Care
Included with the Diamond, Platinum, Gold, Silver & Bronze Health Plans

Free Primary, Pediatric & Urgent Care

 》Primary Care Highlights PDF
 》Virtual Healthcare Highlights PDF
 》Overview Brochure PDF
 》Primary Care Brochure PDF
 》Urgent Care Brochure PDF
 》YouTube Video External Link
 》What is MDLIVE Video External Link
 》Registering & Scheduling Video External Link
 》Cold & Flu Video External Link
 》Allergies Video External Link

Anytime Anywhere
 》For covered OPEH&W Health Plan Members, Spouses and Dependents
 》Doctors available almost immediately
 》No waiting time
 》No appointment required
 》Unless an appointment time is requested by the Member
 》Access on major holidays may result in small wait times

Treatable Conditions
MDLIVE Doctors are able to treat over 50 different medical conditions, such as:
 》Insect Bites
 》Joint Aches & Pains
 》Poison Ivy
 》Cold & Flu
 》Respiratory Infections
 》Sinus Inflammation
 》Ear Problems
 》Sore Throat
 》Sports Injuries
 》Urinary Tract Infections
 》& more...

Untreatable Conditions
 》MDLIVE Doctors do not currently treat the following conditions
 》Instead go to a Primary Care Doctor or depending on the severity of the issue an Urgent Care Facility or Emergency Room
   》Emergency situations (bleeding, heart attack, suicidal thinking)
   》Sexually transmitted diseases (STDs)
   》Urinary tract infections in males
   》Urinary tract infections in females under 18 years of age
   》Children under 3 with a fever need to be seen immediately by a doctor in an office-based setting
   》Children under 12 with ear pain can be treated if the pain is due to a virus (e.g. Colds), allergies, or an external infection
   》If there is a high likelihood it is a bacterial inner infection needing antibiotics, immediately see a doctor in person

Unprescribable Medications
 》MDLIVE Doctors do not currently prescribe the following medications:
   》Hair Loss Medications
   》DEA Controlled Medications
   》Muscle Relaxants
   》Erectile Dysfunction Medications
   》Some Anti-Viral Medications
   》Medicinal Marijuana
   》Sleeping Pills
   》Weight Loss Medications
   》Injectable Medications