MDLIVE Virtual Health Care

MDLIVE Your 24/7 Resource for Easy, Convenient Healthcare
Now you can have easy, on-demand doctor visits in minutes. Visit a doctor, counselor or psychiatrist online for free at your convenience using your smart phone, tablet, or computer 24 hours a day.

What You Get with MDLIVE


Visit a doctor, counselor or psychiatrist
for free by mobile
app, video or phone.



Visits are free, convenient, private and
secure. Protection of your personal
information is the priority.



Avoid the inconvenience and high
costs of going to the emergency
room or urgent care center.



Prescriptions can be sent directly to
your local pharmacy if medically
necessary.



On this Page
Resources
About
Mobile App
Already a Member?
Get Started
Medical
Counseling & Psychiatry
Conditions Unable to be Treated
Medications Unable to be Prescribed
Video

Resources
Log-In https://www.mdlive.com/sign-in/
Register https://www.mdlive.com/opehw
Apple iOS Mobile App https://itunes.apple.com/us/app/mdlive/id839671393?ls=1&mt=8
Google Play Mobile App https://play.google.com/store/apps/details?id=com.mdlive.mobile
Member Welcome Kit Download
Video Watch
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About
Feel better with MDLIVE. Healthcare should be simple, fast and uncomplicated. MDLIVE makes it easy to visit a doctor in minutes through mobile app, online and by phone. Get access to quality healthcare for free without ever leaving your home, your job or wherever you are. Find out how easy it is to receive affordable, quality care without traveling to the doctor's office!
Quality Healthcare Starts with Quality Doctors. MDLIVE's friendly, board-certified doctors are revolutionizing remote access to quality healthcare. They are professionally trained to use virtual technology to treat many non-emergency conditions. MDLIVE doctors are board-certified and have an average of 15 years of experience.
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Mobile App
Use MDLIVE on the go with the MDLIVE Mobile App. Download the free MDLIVE app, and you can have access to care anytime on your smartphone. It is designed as your medical companion online.

MDLive Apple App Store App LinkMDLive Google Play Store App Link


Already a Member?
Yes, then you know you can see a doctor in minutes and get a prescription sent to a pharmacy near you when needed.
Log-In https://www.mdlive.com/sign-in/
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Get Started
Register now and join millions of people who have registered for access to immediate online doctor visits using your smartphone, tablet or computer. Setting up your secure account only takes about 15 minutes. Then, you’re ready for your visit.
MDLIVE Registration https://www.mdlive.com/opehw
OPEH&W Health Plan members must use the above link to register.
Doing so avoids being asked for payment information and potentially charged for services.
Don’t forget to download the MDLIVE app to always be prepared.

MDLive Apple App Store App LinkMDLive Google Play Store App Link


Find a Doctor Search through the MDLIVE network of board-certified doctors and choose the one that’s right for you. You can wait to see a doctor right away or schedule your appointment for a time that works for you.
Start Your Visit Speak to your doctor on the phone or online. They’ll go through your symptoms, recommend a treatment and can even send a prescription to your nearest pharmacy if you need one.
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Medical
MDLIVE Medical services are free for covered Health Plan members, spouses & dependents. Saving members from office visit co-pays. Doctors are almost always available immediately with no waiting time or appointment required. Unless an appointment time is requested by the member. Access on major holidays may result in small wait times.
Medical Conditions Treated
  》 Allergies
  》 Asthma
  》 Bronchitis
  》 Cellulitis
  》 Cold & Flu
  》 Constipation
  》 Diarrhea
  》 Ear Problems
  》 Fever
  》 Gout
  》 Headaches
  》 Infections
  》 Insect Bites
  》 Joint Aches & Pains
  》 Poison Ivy
  》 Rashes
  》 Respiratory Infections
  》 Sinus Inflammation
  》 Sore Throat
  》 Sports Injuries
  》 Urinary Tract Infections (Adult Females, 18+)
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Counseling & Psychiatry
MDLIVE Counseling & Psychiatry services are free for Health Plan members, saving members insignificant amounts of out-of-pocket costs. Counseling & Psychiatry services require an appointment be scheduled to ensure that a professional qualified to support the relevant issue is available, and given the more lengthy nature of the office visit types that both parties have the required time available. Access on major holidays may result in small wait times.
Counseling & Psychiatry Conditions Treated
  》 Marital Problems
  》 Child Behavior & Learning Issues
  》 Financial Hardship
  》 Coping with Loss & Grief
  》 Parenting Advice
  》 Work Place Problems
  》 Stresses of Everyday Life
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Conditions Unable to be Treated
These are conditions which MDLIVE providers do not currently treat. For any of these issues, it is suggested you see your primary care doctor, go to an urgent care center or go to an emergency room depending on the severity of your issue.
  》 Emergency situations (bleeding, heart attack, suicidal thinking)
  》 Sexually transmitted diseases (STDs)
  》 Urinary tract infections in males
  》 Urinary tract infections in females under 18 years of age
  》 Children under 3 with a fever need to be seen immediately by a doctor in an office based setting. Children under 12 with ear pain can be treated if the pain is due to a virus (e.g. Colds), allergies, or an external infection. If there is a high likelihood it is a bacterial inner infection that needs antibiotics, they should be seen immediately by a doctor in an office based setting.
  》 Children under 3 years of age with a fever
  》 Children under 12 years of age with ear pain
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Medications Unable to be Prescribed
These are conditions which MDLIVE providers do not currently treat. For any of these issues, it is suggested you see your primary care doctor, go to an urgent care center or go to an emergency room depending on the severity of your issue.
  》 Hair Loss Medications
  》 DEA Controlled Medications
  》 Muscle Relaxants
  》 Erectile Dysfunction Medications
  》 Some Anti Viral Medications
  》 Medicinal Marijuana
  》 Sleeping Pills
  》 Weight Loss Medications
  》 Injectable Medications
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Video
Videos are best viewed in full screen mode. To enter full screen mode, first hit play, then click the icon in the lower right of the video pane which looks like a square with gaps in each side
Having trouble viewing in-page videos, then use the following direct YouTube link
MDLIVE Benefits http://youtu.be/rEPO171jW8A
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